eMail Security Workaround

One of the main sources of threats and problems affecting end-users is Electronic Mails (e-Mails). Therefore, Sahara Net have developed and implemented an "e-Mail Security Policy" in-line with the international standards.

One of the main effects of this new policy is closing port 25 incoming and outgoing for all users except authorized Business Customers.

Therefore, users who are facing technical difficulties in sending e-Mail, should consult their external e-Mail provider (hosting provider, ISP, e-Mail) for a work-around or solution. Alternatively, these users should implement one of the following solutions as per the used service. Kindly note that below solutions were taken directly from each provider's website FAQ page, so it is always best to consult the provider's website directly:

Hotmail Settings:

As other web based e-Mail services, Hotmail is using the HTTP protocol for connecting you to your mailbox. If you want to send and receive Hotmail e-Mails using an e-Mail client software, then your software must support Hotmail HTTP access for your e-Mail account. Some e-Mail clients, such as Outlook Express or Microsoft Outlook, offer built-in support for Hotmail accounts, so you only have to select HTTP when you are asked to select your e-Mail account type and select Hotmail as the HTTP Mail Service Provider.

Visit Windows Live - Help Central.



Google GMail Settings:

The Google GMail service offers e-Mail client access for retrieving and sending e-Mails through your Gmail account. However, for security reasons, GMail uses POP3 over an SSL connection, so make sure your email client supports encrypted SSL connections. Google Gmail Incoming Mail Server (POP3) - (SSL enabled, port 995) .Outgoing Mail Server - use the SMTP mail server address provided by your local ISP or (SSL enabled, port 465)

You can use the following information to configure POP3 with many mail clients. If you encounter difficulties, we suggest contacting your mail client's customer support department for further instructions -- we're not able to provide assistance with configuring mail clients not listed here.


Incoming Mail (POP3) Server - requires SSL:
Use SSL: Yes
Port: 995
Outgoing Mail (SMTP) Server - requires TLS: (use authentication)
Use Authentication: Yes
Use STARTTLS: Yes (some clients call this SSL)
Port: 465 or 587
Account Name: your Gmail username (including
Email Address: your full Gmail email address ( )
Password: your Gmail password


Please note that if your client does not support SMTP authentication, you won't be able to send e-Mail through your client using your Gmail address.

* Did you click 'Save Changes' after enabling POP in Gmail? To ensure that Gmail can communicate with your mail client, be sure to click Save Changes on the Gmail Forwarding and POP/IMAP settings page.

Visit Gmail Help Center.

Yahoo Mail Settings:

In an attempt to control unsolicited email (spam), some Internet service providers now block port 25, which means you could experience technical problems when sending email. If you are having trouble sending email, you may need to use port 465 (recommended) or 587 when sending email via Yahoo!'s SMTP server.

Visit Yahoo! Help.

Customer Care Number: 920015999