STC Hardware Failure
Sahara Net apologizes to its customer for the current problem that affected all users. The problem was caused by STC hardware failure in Dammam Bareed exchange which is the main link for Sahara Net. The problem was rectified partially by STC after mutual efforts from both sides. Because Sahara Net cares for its customers and their best interest, we will compensate all users with additional periods added to their accounts as usual. The compensation amount will be announced after the full restoration of the service hopefully sometime this week according to STC officials. We care about our customers and we have put all possible resources to finish it.